An industrial cleaning company approached us with problems with their reporting process. It was taking over 3 days to get paper forms back to the office & turned into a report to send to their customers.
Now their reports are with the customer within 10 minutes of the technician leaving the site and a member of staff in the office has been freed up to find more clients. Their time to invoice has been reduced by over 70%.
A security company was having problems providing evidence to their clients that their guards were completing their routes properly.
We provided them with an app which used NFC tags to allow the guards to check in at locations around their patrol routes. The GPS location and time is automatically recorded to provide multiple layers of evidence. The app also allows the guards to record detailed information of any break in attempts and disturbances which can be sent to the client immediately.
The app helped the company win a major public sector contract.
Learning and development
A coaching company had developed an innovative system for analysing the personality profiles for members of their clients’ teams. They were getting great feedback about the content but the reports were taking several hours to generate for each person, which led to the process being unprofitable.
We provided a simple system where the facilitator recorded the answers to various questions for each team member and a professional personality profile report would be generated instantly. The time taken to produce a report was reduced by over 90% and the process became profitable.